Fraud Blog: BUSINESS IMPOSTOR SCAMS: STREAMING SERVICES AND INTERNET PROVIDERS - NET Credit Union
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BUSINESS IMPOSTOR SCAMS: STREAMING SERVICES AND INTERNET PROVIDERS

Business impostor scams often target consumers by impersonating streaming services or internet service providers. These scams typically begin with an alarming text message, email or phone call warning of a service disruption or promoting a limited-time, too-good-to-be-true offer. Fraudulent offers also may appear as ads or links on social media platforms.

The goal: trick you into providing personal information to criminals, such as passwords, credit card numbers and bank account details.

Criminals create a sense of urgency, warning that service may be interrupted without an immediate payment or that a special deal expires soon. Messages often include callback numbers or links to fake websites that appear to be legitimate. These sites are convincing because they use authentic-looking logos and layouts to deceive victims and capture login credentials and financial information.

HOW TO PROTECT YOUR ACCOUNTS AND INFORMATION

  1. Don’t trust pop-up or unsolicited messages or phone calls.
  2. Be suspicious of pressure tactics and unusual payment requests.
  3. Look for spoofed texts, emails and websites — which are manipulated to appear to be from a trusted source or legitimate organization but are slightly different than the real business’ texts, emails or website addresses.
  4. Don’t click on suspicious links or attachments in phishing (impersonated) messages that can lead to fraudulent websites or install malware on your device.
  5. Verify account status or special offers directly with providers, and do so by using only their official websites, apps or support phone numbers.
  6. Report scams promptly to the legitimate organization being impersonated, contact local law enforcement and alert your financial institution(s) if you’ve made any payments.

CONCLUSION

It is easy to be tricked by a business impostor scam when the email looks legitimate and pressures you to respond. Always be cautious of emails from companies that are alerting you to avoid an imminent service cancellation requiring immediate action and/or payment information. It is best to contact the company directly through its website, app or phone number to confirm information in the email.

To learn about other scams, and ways to protect yourself, visit https://netcreditunion.com/no-more-fraud/.